Turn Bad Online Reviews into Good Publicity

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Receiving a negative online review isn’t the end of the world. Every business endures negative reviews, and even though your first instinct may be to remove them altogether, getting rid of negative reviews isn’t actually possible. If it were, everyone would remove them which would result in the entire review system failing for consumers–the only exceptions are reviews that contain profanities, hate speech, sexual harassment, or personal attacks and threats. While it isn’t possible to please everyone all of the time, it is possible to turn bad online reviews into good publicity. In fact, there are many benefits to gain from negative reviews, as well as many ways to use them in your favor. Some positive things about bad reviews are: Continue reading “Turn Bad Online Reviews into Good Publicity”